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The lack of expertise among peer reviewers in HCI

Peer review is often highlighted as a cornerstone of good scientific practice, at least in engineering and the natural sciences. The logic behind peer review is that peers (i.e. other researchers knowledgeable in your research field) review your manuscript to make sure the research is valid, interesting, cites related work, etc.

However, what if reviewers do not really qualify as your peers? Then this validation process isn’t really something that can be called peer review, is it?

I have been submitting and reviewing research papers for the major human-computer interaction (HCI) conferences for six years now, this year as an associate chair (AC) for CHI 2010. I have to say our peer review process leaves something to be desired. A typical outcome is that 1-2 reviewers are actually experts (peers!) and the remaining 2-3 reviewers have never worked in the submission’s particular research area at all. Sometimes the ignorance is so glaringly obvious it is disheartening. For example, my note at CHI 2009 had two reviewers who rated themselves “expert” and “knowledgeable” respectively that argued for rejection because my study “was stating what was already known” [paraphrased]. However, the truth is that the result in this study contradicted what was generally believed in the literature, something I made clear in the rebuttal. In the end, the paper was accepted but it is hard for me to argue that my paper was “peer reviewed”. In this case only one reviewer knew what he or she was talking about and the rest (including the primary and secondary AC) clearly had no research expertise in the area.

In order to have a paper accepted at CHI I have found that above everything else you need to ensure you educate non-peers about your research area. You can safely assume several of the reviewers do not know your research area very well at all (sometimes they even rate themselves as having no knowledge in the area). This is a problem because it means that many good papers get rejected for superficial reasons. It also means that many bad papers end up being accepted. The latter tends to happen for well-written “visually beautiful” papers that either show nothing new or are methodologically invalid. If you are not an expert, you probably won’t spot the subtle methodological flaws that invalidate a paper’s conclusions. Likewise, you won’t realize that the research has already been done much better in a previous paper the authors didn’t know about, or chose not to cite.

CHI tries to fix the issue of reviewer incompetency by having a second stage of the review process – the program committee meeting. However, this is even more flawed because the associate chairs at the committee meeting cannot possibly represent all research areas. As an example, in my committee I was the only one who was active in text entry research. Therefore my power to reject or accept a particular submission involving text entry was immense (even though I chose not to exercise this power much). In the committee meeting the primary and secondary AC are supposed to argue for rejection or acceptance of their assigned submissions. However, if your AC is not an expert he or she will most likely completely rely on the reviewers’ judgments – reviewers, who themselves are often non-experts. This means that the one and only expert-AC in the committee (if there is even one!) needs to speak up in order to save a good paper from being rejected because of AC/reviewer ignorance. Vice versa, bad papers end up being accepted unless someone speaks up at the committee meeting. There is also a third alternative. An AC who for whatever reason does not like a particular paper can kill it at will by raising superficial concerns. This is possible because most likely there is not enough expertise on a particular paper’s topic in the committee room to properly defend it from such attacks (and the authors have obviously no way to address concerns raised at this late stage of the reviewing process).

I think a useful self-assessment indicator would be to ask each reviewer (including the AC) to indicate how many of the references in the submission the reviewer has read before they started to review a particular paper. In many cases, I strongly suspect many honest reviewers would be forced to state they haven’t read a single reference in the reference list! Are such reviewers really peers? No!

This problem of non-expertise among reviewers is probably hard to solve. One huge problem is our insistence on viewing conference publications as the primary publication venue. It means the reviewing system is swamped at one particular point in time each year. As an AC I know how hard it is to find competent reviewers when all the well-qualified candidates you can think of are already busy reviewing other work. Publishing in journals with a rapid turnaround process would be an obvious way to spread the reviewing load over the entire year and therefore maximize the availability of expert reviewers at any given point in time. However, to my surprise, I find that this idea meets a lot of resistance so I am not optimistic this problem is going away anytime soon.

One Response to “The lack of expertise among peer reviewers in HCI”

  1. [...] have been many laments and calls for change (e.g., here, here, here), and some recent positive changes in way to conference is [...]

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